ASB Blog

Welcome to the ASB Blog


This is where our 1.2 million customers interact both with ASB and each other on subjects like money, housing, technology, innovation - pretty much anything that's relevant to banking.

We're hoping this blog will become a central hub of discussion and ideas on the areas in which ASB can help you with your life, and interaction, opinion and contribution is welcomed and encouraged on every post.

Our friendly social media team will bring you new blogs each week, and from time to time we will also have posts from other people within ASB on their particular area of expertise.

So wade in. We'd love to hear what you think. If you are really keen, you can subscribe using the RSS option here on the blog, otherwise keep an eye out for when we share our posts on social media.

Oh, and remember - this is a family show, so view our community guidelines here.

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i fed calling asb they posted my statement by my req .them to send to india i didn't get statement yet they can send through courier even they can email me i can by v
charge but threy have issue in dis i don.'t by simple post it will reached at my home on week 2week month or what..even they can provide me tracking n kiwi bank not deal dis kind..they underwstand the problem of customer me ans or reply
1 Reply » Reply
Hi Amit, we’re sorry you’re still experiencing issues obtaining this stamped statement.
As email is unsecure, we are unable to send personal information or account details via this method.
We are able to post this information or send it by fax to you, please send us a secure message via FastNet confirming your address or a fax number, and we’ll arrange this for you.
Alternatively, chat with us via our Virtual Branch on our Facebook page or give us another call on +64 9 306 3000. Thanks ^HM
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I am a new asb customer I think you could improve the automatic payment section so as to include the stored bill payees instead of having to enter account numbers like you can for one off payments
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Nabil Garabet
Nabil Garabet May 27, 2014 7:16 PM
Hello ASB,

It would be very nice if ASB can improve its Fastnet Classic to include a preview or alert of up coming payments on each account as soon as they are booked in to be withdrawn , amounts like direct debits which are not really known until then.
This would be a smart addition if practical.
Otherwise, Keep up the good work team
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Great to see a bank with a blog!
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Looking for someone at the bank to communicate with regarding a foreclosed home the bank current has title to.
1 Reply » Reply
Hi John, please call our team on 0800 803 804 to discuss your query. Thanks. ^BR
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Really cool to see you guys have a blog. Considering all the other Social Media channels you're in, it's about time! Looking forward to seeing more of your content.
1 Reply » Reply
Thanks Mark! We are looking forward to sharing more on our blog, but also keen to hear suggestions of topics for posts from everyone. ^SM
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